Questions, answered plainly

No, but do not take our word for it. Before you deposit anything, check three things: where client money is held, whether a withdrawal returns to the method you paid with, and whether every cost is named before you confirm. All three are answered on this page, and you can hold us to them.

Yes. Client deposits sit separately from company funds with regulated payment partners, so they are never used to run the business. That does not remove capital at risk: a position can lose value, and no honest platform will tell you otherwise.

Yes. A withdrawal goes back to the same method you deposited with, normally within one business day once identity checks are complete. You do not have to explain why you are withdrawing.

Orders are routed to broker partners operating under CIRO and OSC oversight. Ask your analyst which partner covers your region and for the licence details before you deposit - any licence can be looked up in the public register yourself.

From a commission on completed operations and from paid training, and from nothing else. We take no share of your deposit and we do not earn when a position loses. Every commission is shown before you confirm.

You can open an account with a minimum deposit of C$350 and add more whenever you are ready. Many investors start at the minimum to test the service before committing larger sums.

Your analyst builds an asset allocation suited to your goals and risk profile, sends you trading signals and recommendations, and explains the reasoning behind every move. You keep control - you approve or adjust before anything happens.

Yes. Your deposits go into a segregated account held with our partner institution, not in company funds. Your capital remains your own, though like all investments, values can go down as well as up.

You can access stocks, ETFs, GICs and other Canadian-traded securities through our trading platform. Your analyst recommends a diversified mix based on your situation.

Tenardship operates under CIRO and OSC oversight. We maintain full compliance with Canadian financial regulations and are subject to regular audits and safeguards to protect your account.

There is no guarantee of returns - all investing carries the risk of capital loss and market volatility is real. Tenardship helps beginners by pairing you with a qualified analyst and using AI signals to reduce guesswork, but losses are possible.

Withdrawal requests are processed within one business day. Your funds then move through your bank's standard timelines, usually arriving within 3 to 5 business days depending on your financial institution.

You will need a valid photo ID and proof of current address. This KYC (Know Your Customer) verification is standard for all Canadian investment platforms and takes a few minutes to complete.

No. All costs are displayed clearly before you commit - whether commissions, spreads or account fees. You always see what applies to your specific plan.

A sell signal is a market indicator suggesting when to exit a position. Tenardship's AI engine monitors stocks and ETFs continuously, spotting patterns you might miss and alerting your analyst to recommend adjustments before volatility erodes gains.

Log in using your registered email and password on the web platform or mobile app. Two-factor authentication protects your account and you can reset your password anytime if needed.

Members consistently highlight the clarity, personal support and lack of pressure. Most value the analyst guidance, straightforward fee structure and the fact that everything is explained before execution.

When your investments earn returns, those earnings get reinvested and earn returns of their own. Over months and years, this creates exponential growth - your wealth accelerates as time passes.

You need C$350 to open an account, and that figure is deliberately low so you can start small and add later. The exact amount is shown before you confirm anything.

Requests are processed on business days and return to the method you deposited with. Bank transfers take a little longer than cards or e-wallets.

Yes, most members start with no experience at all. A specialist walks you through the first steps and a demo account lets you practise before investing real money.

Yes - it runs in a mobile browser with nothing to install, so your portfolio is always within reach.

Withdraw your balance and let support know. There is no cancellation fee and no waiting period.